B2B SaaS status page before your first customer
Quick answer
B2B buyers ask for incident communication and uptime transparency early—sometimes before you have SOC2. StillOnline lets you publish a hosted status page and external uptime checks in minutes, so procurement sees a live stillonline.tech/s/{slug} link instead of "we'll add that later."
The problem
- Security questionnaires ask for a status page URL—empty field slows deals.
- You cannot afford Atlassian Statuspage on day one.
- Manual "everything is fine" emails do not scale when API latency spikes.
How StillOnline helps
- Public status page on Free (1 project)—upgrade for private pages on Pro.
- Incident timeline with investigating → resolved states.
- Email subscribers for customer updates (Google Sign-In).
- Honest positioning vs Statuspage—monitoring bundled, not enterprise ITSM.
Setup in minutes
- Create a project named after your product.
- Monitor production health URL and marketing site if separate.
- Add the status page link to your security pack / trust center draft.
- Run a tabletop incident once to verify the workflow.
When to choose StillOnline
- Pre-revenue or early B2B SaaS preparing for first paid contracts.
- You need monitoring + comms without a dedicated ops hire.
- Indie pricing ($9/$29) fits before Statuspage-scale budgets.
When not to choose
- Fortune 500 vendor mandates require Statuspage.io or custom domain on your brand (StillOnline uses hosted
stillonline.tech/s/...URLs today). - You need component-level SLAs across dozens of microservices with complex dependencies.
- Full GRC program beyond a status URL—pair StillOnline with your compliance stack.
FAQ
Is a free plan enough for a security questionnaire?
Often yes for proving you have a process—link the live page. Confirm subscriber and private-page needs for your buyer.
How does StillOnline compare to Atlassian Statuspage?
Statuspage excels at large-scale comms programs; StillOnline bundles HTTP monitoring + status page for small teams. See comparison.