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Enterprise status page tools are overkill for most indie SaaS

Statuspage.io, Atlassian Statuspage, and full observability suites shine when you have compliance reviewers, multi-region components, and a comms team. At $0–2k MRR they often add invoice weight before they add trust.

StillOnline targets the other wedge: one health URL, a hosted public page at stillonline.tech/.../s/..., and Telegram owner alerts through the StillOnline bot on Free. You are not buying a replacement for Datadog; you are buying a link customers can bookmark.

Quick answer

Enterprise status products make sense with SLAs, SSO on the status product, and dedicated incident managers. Indie SaaS usually needs external HTTP proof plus honest incident posts first. StillOnline Free covers one check and a public page; upgrade to Pro for private pages, API, or MCP—not for “enterprise logo on the vendor.” Compare heavy tools in status page without full observability.

What enterprise tools assume

CapabilityEnterprise buyerTypical indie need
40+ componentsMulti-team platform1–3 URLs
SSO on status adminCentral ITFounder login
Phone bridges24/7 NOCTelegram DM
Custom domain on statusBrand policeShare hosted link early
CMDB integrationsITSM workflowsREADME + status link

StillOnline does not offer custom domain on the status page in v1. Share the hosted URL in docs until that changes.

Signals you are not ready for enterprise yet

  • Fewer than ~20 paying customers and support fits in one inbox.
  • Incidents are fixed by the same person who deploys.
  • You do not have a published SLA percentage.

Signals you are outgrowing Free/Pro lightweight tools:

  • Procurement sends a security questionnaire needing a permanent status URL.
  • Multiple products need separate public pages (agencies: multiple status pages).
  • You need private status for operators plus public for customers (public vs private).

What to ship instead (this week)

  1. Health URL on the API host.
  2. StillOnline project + public page (guide).
  3. Telegram owner alerts for real downtime.
  4. Incident template for the second outage.

That stack answers most B2B “do you have a status page?” questions without a six-figure tool contract.

Related guides

FAQ

Is StillOnline an enterprise status page replacement?

It is a lightweight hosted checker plus public page for indie and small B2B teams. Large enterprises with ITSM integrations may need heavier vendors—honest scope comparison in without full observability.

When should an indie team buy Statuspage.io anyway?

When contracts or buyers require their brand domain, advanced subscriber management, or you have staff only doing incident comms. Until then, hosted StillOnline plus clear posts is usually enough.

Does StillOnline include on-call phone trees?

No. Owner alerts are email, Telegram (StillOnline bot), or Slack (Telegram guide). No PagerDuty replacement in v1.

Can StillOnline pass enterprise security reviews alone?

A public status link plus external checks helps, but reviewers also ask about your app security. Point to your policies; use StillOnline for availability comms, not the whole questionnaire.

Custom domain on StillOnline for indie branding?

Not in v1. Use stillonline.tech/s/... in contracts and docs. Focus budget on health monitoring accuracy first.